Blog posts tagged with 'nhproequip review'

Rich shared some awesome photos and perspective that we don't receive very often! Below is a photo of the lift, packaged and secured - this is when Rich received it. He also included the photo we included in with his shipment, verifying how it left our warehouse. This way, if there are any discrepancies, any damage, denting or tampering in any way, the receiver of the shipment will be aware to not sign for it! We were appreciative of Rich acknowledging this effort - we really try to make sure we are as thorough as possible for the protection of all parties involved. It overall has made for smoother transactions with our customers. Here's the Google Review (and photos) Rich left for us!

"Got my lift today, So excited to get it set up. Packaged very well, Thanks.
I see skids all the time, and am very impressed in the care taken to package it to prevent damage during shipment.
Not to mention the photo on the skid, so you can see rather quickly if anything is missing.
I drive truck and would be very happy to see a skid like this...
most of the time they are packed sloppy with loose bands.
Speaking of the band's they even use corner protection... Awesome Job NHProEquip.com
Just shows the pride and care you take to get stuff to your customers timely and undamaged.
Excellent customer service and response time as well.
!!! HIGHLY RECOMMEND BUYING FROM THESE GUYS !!!
I'm not big on taking time to do these reviews because I'm not usually that impressed with companies, These guys however deserve it.
(((AND NO I'M NOT BEING PAID OR REWARDED FOR THIS REVIEW.)))
They earned my review"

We want to thank David in Somersworth, NH for leaving this really nice review on our website! He purchased a motorcycle lift back in 2015 and returned to us just recently for a tire changer and wheel balancer set (Model: Phoenix PWC2950a/PWB1530 --Includes Helper Arm).

"I bought a motorcycle lift table a few years ago and they were great. Last week I finally decided to buy a tire machine and balancer for home use. Clark the owner meets you at the door and explains everything about the machines and no pressure on selling you something.

He really knows people and how to treat a customer right. He even offered to meet me during the weekend so I could come back and pick it up to save on shipping, it's free but I would need to pay extra from the shipper because I live in a residential area and would need a truck that had a lowering lift gate. I ended up just loading in the bed of my truck the day I was there. They printed off newer unpacking directions, set up was super easy.

The balancer was giving me trouble since I have no experience at all with the machines. I called around 6:00pm on a Friday and guess what? Clark answered the phone! He said a tech would call me right back. 10 minutes later Fred called me to assist with trouble shooting. After about 45 minutes it was clear I wasn't getting it. He gave me his cell number so I could call back the next morning to start over and together we would figure it out. Saturday morning right on time we started to work through my issues and after about 1 hour I was up and running. If you ever want a great product with even better support after the sale. This company is the one you want. I am so impressed with the way they conduct their business."

"I walked into the shop to inquire about purchasing a lift that was on sale, great customer service and completely pressure free. I ended up buying one but paid less due to no shipping. I should have sprung for the extensions but that will have to wait. Easy to load up and only took two people to unload when I got home. Very good packaging to ensure nothing got damaged. It's all set up and ready for use. Will save tons of time crawling around on the ground. Already showing it off to friends. Thanks again for an honest transaction!" -David, Somersworth, New Hampshire